All batteries have a life cycle, and performance will decrease over time, however here are some advice to maximize the life span of the battery. Make sure that the battery is charged at regular intervals, even if you do not use the electric scooter for a long time. 

This is to prevent damage to the battery, caused by low voltage over an extended period. Avoid draining the battery completely. It is best to charge while there is still power on it. This will extend battery life. If the battery is constantly depleted, it will damage the battery (damaged battery caused by wrong handling are not covered by the warranty). 

If riding the electric scooter in cold or very hot areas, the battery time can be lower than when riding in temperatures from 15‐25° Celsius. This is not a failure on the batteries, but normal behavior. Please notice: Even a fully charged battery will run out of power if the electric scooter is not used for a period. Expect a fully charged battery to keep power between 90 and 120 days in off mode, before it is fully discharged. If only partially charged, this period is lower. Please make sure the battery does not get above 50° Celsius, or below minus 10° Celsius for a longer period. (e.g. don’t leave the electric scooter in a hot car in summer, do not put battery into fire etc.) Low temperature (e.g. subzero temperature) can damage the battery cells. Keep the Electric scooter away from open flame or other sources of heat to prevent the battery from getting too hot. 

Only use original charger or an official replacement, as different batteries may require specific charger, and if using other chargers, this could cause damage to the product. Do not overcharge and discharge the battery. Please make sure to charge the battery before it is completely out of power, to avoid damaging the battery cells. (damaged battery caused by wrong handling are not covered by the warranty)

Also make sure not to leave the electric scooter at freezing temperatures. Both heat and excessive cold can cause the battery to discharge. Only use original charger or an official replacement, as different batteries may require specific charger, and if using other chargers, this could cause damage to the product. Do not overcharge and discharge the battery. Please make sure to charge the battery before it is completely out of power, to avoid damaging the battery cells. (damaged battery caused by wrong handling are not covered by the warranty)

Battery maintenance

Battery maintenance

All batteries have a life cycle, and performance will decrease over time.