A: The Shower Sensor G2 still functions as a shower timer, but the shower data system of this product version has been taken out of service, since all our customers transfer to a new version. Access to shower data will require that the Shower Sensor is replaced with another version Shower Sensor (Bluetooth version). We expect to have the new Shower Sensor in stock as of June 2023.

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Q: Do I need to install an app to use Aguardio G2?  

To access shower data, scan the QR code in the Aguardio G2 display, which will take you to the Aguardio mobile website where you can see interesting showering facts. This website is compatible with all phones.  

Q: Why can’t I scan the QR code in the Aguardio G2 display?

A: If your smartphone camera does not scan the QR code: 

Please try downloading a separate QR reader app from your Store. 

For Android, you may want to try this one: 

Please see the QR-code section of the INSTALLATION GUIDE for more tips:

Scan the QR code to see interesting showering facts

QR Code in the Aguardio G2 display

A:  Wring a cloth and gently wipe the Aguardio G2 preferably after each shower or when necessary, using all-purpose cleaner and water sparingly. Limescale build-up on the front of the white plastic frame can interfere with the sensor’s ability to detect showers. 

Q: I clicked the Aguardio onto the bracket and turned on the shower, but the timer didn’t start counting?

A: After the installation, please allow the Aguardio G2 20 minutes to start up. Then try turning on the shower again.

Q: The timer doesn’t start when the water runs. What should I do?

If you experience issues with the timer, you can try to reboot the device by removing the sensor from the bracket - wait 5 minutes, then click it back in place. See more info on rebooting, under the question Q: How do I reboot the device? 

Q: Why is the display of the Aguardio G2 flashing?

A: By design, the device display will flash when it is refreshing the QR code.

Q: Why does the Aguardio G2 start counting when I am turning on the tap?

A: In small bathrooms, the Aguardio G2 may start counting when the tap by the sink is turned on, or when flushing the toilet. By design, Aguardio G2 identifies these water soundwaves when they are very close. Aguardio is continually developing it’s products, please let us know if you are experiencing this. 

Q & A

Q & A

General questions answered